i am running a AMD Quad in a HP system,
XP pro with s/p 3, 3GB RAM 200MB HD
M/S office 2000 excel
My problem is I cannot open any .xls files with excel. every xls is locked by user, and when attempting to readonly, the application crashes.
ERROR:
filename.xls is locked for editing by 'username'
clicking readonly causes a crash 'ms excel for windows has encounter a problem and needs to close'
when [DEBUG] is pressed
'unhandled exception in EXCEL.EXE (VBE6.DLL): 0xC0000005: Access Violation.
I have tried clearing temp files, uninstalling and reinstalling.I have tried forcing the process to close in task manager
I even hired a 3rd party online tech service who could not solve the problem.
This problem first appeared 4-5 days ago after using the software for almost 2 years.