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.xls files will not open locked by user. then crashes when tring to readonly

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i am running a AMD Quad in a HP system,

XP pro with s/p 3, 3GB RAM 200MB HD

M/S office 2000 excel

My problem is I cannot open any .xls files with excel. every xls is locked by user, and when attempting to readonly, the application crashes.

ERROR:

filename.xls is locked for editing by 'username'

clicking readonly causes a crash 'ms excel for windows has encounter a problem and needs to close'

when [DEBUG] is pressed

'unhandled exception in EXCEL.EXE (VBE6.DLL): 0xC0000005: Access Violation.

I have tried clearing temp files, uninstalling and reinstalling.I have tried forcing the process to close in task manager

I even hired a 3rd party online tech service who could not solve the problem.

This problem first appeared 4-5 days ago after using the software for almost 2 years.


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