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WHS 2011 Server Backup Fails

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WHS 2011 Server backup to a new WD 3 TB USB 3.0 drive fails with the error message:

Backup Status:

The request could not be performed because of an I/O device error.

My I-O Data 3 TB works on the same USB 3.0 add-in card and backups to it are successful but it tends to overheat, so I wanted to swap it out with the WD 3 TB.  I have installed the WD SES x64 drivers and the drive can be seen in My Computer since I've given it a letter and in Disk Management.  It works just fine on Windows 7 Machines.  It seems as though WHS 2011 has started to use it because it has placed a windowsimagebackup directory on the disk.  The cable is the same that I've used to connect it to Windows 7 computers and seems to be firmly seated on both the computer and the drive.  The server backed up just fine to the I-O Data drive 30 minutes before this failure.  I would really appreciate help with solving this problem since my other backup drive gradually climbs to a temperature of 52 degrees if it runs for a few hours ands I have to take it offline.  (not very acceptable for a server backup drive!)  Thanks.


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