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FSRM 2008 R2 reporting inaccurate quota usage amounts

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I've got a Win2008r2 Enterprise server with FSRM 2008R2 installed.  I switched someone's quota from soft to hard when they reached 472% of their quota, to try to curb their appetite for disk space!  They cleaned things up significantly, and came well under their usage limit.  They then tried to save something and they can't.  I have disabled and re-enabled their quota, I've ensured there are no nested quotas, but it still shows the % Used as 472%.  I've emptied their directory completely and refreshed the FSRM view and still no luck. 

I'm unable to determine the correct version of FSRM.  Does anyone know how to tell if I'm running Update2 or not, or if there are any updates to it at all that are available?  I am at my wits end trying to get this thing to refresh!

Thanks,
Joe


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