Server 2012 - Volume Shadow Copy Service Errors - ID 12292 ?

Hi

i am getting

"Volume Shadow Copy Service information: The COM Server with CLSID {463948d2-035d-4d1d-9bfc-473fece07dab} and name HWPRV cannot be started. [0x80070005, Access is denied.
]

Operation:
   Creating instance of hardware provider
   Obtain a callable interface for this provider
   List interfaces for all providers supporting this context
   Query Shadow Copies

Context:
   Provider ID: {3f900f90-00e9-440e-873a-96ca5eb079e5}
   Provider ID: {3f900f90-00e9-440e-873a-96ca5eb079e5}
   Class ID: {463948d2-035d-4d1d-9bfc-473fece07dab}
   Snapshot Context: -1
   Snapshot Context: -1
   Execution Context: Coordinator"

errors, {463948d2-035d-4d1d-9bfc-473fece07dab} resolves to an AppID {9D884A48-0FB0-4833-AB70-A19405D58616}

=> WTSnapshotProvider

The Server 2012 has dedup going, McAfee AV, and IBM Trivoli TSM Backup s/w running. The last two likely to use shadow copies as well as the OS ?

=> Any ideas what the problem is or who is the process wanting to do this item ?

Under

HKEY LOCAL MACHINE\SYSTEM\CURRENT CONTROL SET\SERVICES\VSS\PROVIDERS

 there is 3 Microsoft names :

- Microsoft iSCSI Target VSS Hardware Provider
- Microsoft File Share Shadow Copy provider
- Microsoft Software Shadow Copy provider 1.0

NB: It is a vmware vCenter v5 VM but NO migration services etc are being requested, only the latest vmware tools installed.

Thanks