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Users across the Atlantic get sporadic file in use by 'another user' error when opening files.

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I have a scenario where Users in Ireland accessing files in a share over a VPN to upstate NY get sporadic file in use by 'another user' error when opening files.  They have DFS in place for replicating files from the original location in upstate NY to a file server in NYC.  They are also using the Master Control application.  Neiter of these seem to be coming into play and the files they are opening we are sure no other user is using them at the time of the error. For  some people if they Right-Click on the file and select OPEN it works, but only after a couple minutes.  Then they will get another popup that asks them if they want write or read only priviledges.  We restart the peerlocksvc service every morning.

Any ideas about how to configure a better scenario for these users?


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