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Visibility of documents on a share on a terminal server 2008 r2

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We have the following problem
A network user creates a pdf file in a network share on a Windows Server 2008 R2 environment on a terminal server.
All users work on that terminal server.

Users open the share and see the file appear immediately.
However, some users won’t see the file appear.
It may take an hour to several hours before the file will appear for some users.
There are always 2 users who have this problem. Other users are experiencing this problem occasionally.

I have already examined the thin client. If a user does not see the file and I log on as another user on the same machine, that user will see this user's file.
I log on again with the first user who is unable to see the file an he still cannot see it.

I've tried different things based on approaching the share on PQDN.
Set full control to all users on the share. The problem is still coming back.

Sometimes the problem is gone for a week en than returns for a day or two.
When I try to reproduce the problem it always works.

Are there things I can investigate or does anyone knows the cause/solution for this problem?
Any help would be very appreciated.


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