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user domain profile Problems

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Hi all

I am an IT Domain Administrator

I have to many continued problem with the user profile like MS Word can not be open the document and ask for the user name , can not find the printer, and the specially problem with the scanner techniques (Fujitsu 6130) the user try to scan the documents with the acrobat professional and he can't find the scanner in the list of scanners, so our procedure is to log-in with local administrator user and change the profile name to keep the settings and passwords that saved in this profile and log out and log in again with the user account to create a new profile to work again without this problem.

My Question is why this problem been happens, and is their any solve from inside user profile to reset the profile with out change the profile to keep the documents, setting, password, favorite and other things saved in this profile?

thank you for listing to me


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